PAGE 5 of 32 DIGITAL GSM INTERCOM TECHNICAL MANUAL VER2.1.1
When registering a new SIM you may be asked for the IMEI number. This is the unique
serial number of the GSM intercom and can be found on the rear of the module just below
the SIM holder on a white label. It’s the long number below the barcode.
TIMEBANDNOTE:Thisfeaturereliesonthenetworkproviderstimezonesettingandalsoiftheysupport
NITZ(NetworkIdentityandTimezone).Checkthetimeiscorrectwhenexitingprogrammingmode.Ifthe
time/datereturnedis wrong, it maybethattheydo not support it inwhich case this
featurecannot be
used.
PRECAUTIONARY ADVICE
o When mounting the GSM antenna, choose a location which is away from human interaction
and away from the intercom panel. Route the GSM antenna cable from the intercom panel
so that it is separate from the power supply cables and microphone wire. Always mount the
antenna vertically.
o Always ensure the power is off to the intercom panel before inserting or removing the SIM
card.
o New SIM cards will need registering before they can be used. Full details of how this is
done can normally be found in the SIM card pack. It will normally require that the SIM card
is inserted into a mobile phone, a number dialled and instructions followed. While the SIM is
in the mobile phone it would be a good time to disable any PIN codes, call diverts, ring back
and disable features such as voicemail and text alerts. Details of how to do this can be
found on the SIM card provider’s web site or by calling their customer services. Please use
one of the following SIM card providers (Vodafone, TMobile, O2 or Orange). We do not
recommend using 3 at this present time.
o To be able to receive text messages from the intercom panel, the SIM card will require an
SMS service centre number. This is normally preinstalled on new SIM cards but if you are
having trouble receiving SMS messages you will need to confirm this by inserting the SIM
card into a telephone and using the telephones menu options to check it. If a number is not
programmed then it should be programmed while in the telephone (The number can be
obtained from the service provider).
o Voicemail and text alerts must be switched off on the SIM card when using the dial in to
release the door/gate feature. For Vodafone and O2 this can be done while the SIM card is
in the intercom panel. For Orange and T-Mobile the SIM card must be remove and put into
a mobile phone.
o When storing the intercom panel’s telephone number in your own mobile phone avoid using
an obvious name such as ‘Front Door, or ‘My Gate’ as this would make it easy to decipher if
your phone was lost or stolen.
o The PIN request feature must be disabled on the SIM card before using it in the Intercom
panel. It is likely on a new SIM card that it will not be enabled but if it is, it will prevent the
system from working at all.
o This product may not be suitable for installation in hospitals, health care facilities or in the
presence of flammable gases or liquids. Seek advice and authorisation before installing this
product in these locations.
IMPORTANT NOTE ABOUT SIM CARD
When using a pay monthly SIM card you must ask the service provider to put a spend limit
on the account (Vodafone call this service ‘spend checker’). This is to safeguard against
possible problems which could result in a large phone bill at the end of the month. All
providers offer this service. You will need to either ring them or e-mail them to set this up.
Automatic top ups should also have a monthly limit.
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